· A third “FULL SERVICE” customer center located at 3477 South Monroe Street.  This location is now open for business.

·  Your County Tax Collector, Doris Maloy and County Clerk, Bob Inzer, have teamed up to reduce costs and improve customer service by combining the Clerk's Traffic Fine Division with the Tax Collector's Heritage Plaza Service Center located at 2810 Sharer Road, Suite 17.

· Walk-in customers will notice our new computerized “queuing system” that assigns a service order number to customer and assures that they are served as quickly as possible by the next available Customer Service Representative.  This system automatically tracks how long each customer waits for service, records transaction types, how long it takes to complete each person’s transaction(s) for them, and other important information that helps us better manage the available resources to improve our responsiveness to customer needs.

· Customers who wish to pay on-line via the Internet now have a New Payment Option:  You can now pay by E-check with NO added charges.

·  Area businesses can renew their Business Tax Receipts (BTR) via the Internet.  Once these transactions clear, a hard-copy official BTR is mailed to the address of record for that account within five business days.

Also, area businesses can update their mailing information contained in their BTR account records over the Internet. 

·  Tourist Development Tax returns can now be filed via the internet using our new on-line system.  Once those returns have been completed, the taxpayer can transmit the return to the Tax Collector electronically via the internet and make the payment by using an E-check with no added charges.  (Payments can also be made by credit/debit card, but these payments involve an additional processing fee charged by an independent servicing company.)

·  Dealer News – The Electronic Temporary Registration Program becomes Mandatory on July 1, 2008.

Previous News (2001 to 2007)